COVID-19 RESPONSE

Prioritizing Health, Safety, and Community Amid COVID-19
 
The health and safety of our customers and employees and community is our top priority. We are closely monitoring the outbreak of COVID-19 (coronavirus), taking trusted guidance from the CDC, and Washington's health agencies and continuously assessing its potential impact on our operations.

While all Dwayne Lane's locations remain open and continue to operate with the same level of customer care and service,  in an attempt to minimize the risk of COVID-19, we have implemented a series of precautionary steps to maintain a level of hygiene and cleanliness for our visiting customers and employees, including:

  • No physical contact with staff or customers, maintain 6 ft. distance.
  • Replacing handshakes with warm salutations and verbal greetings.
  • Increased deep cleaning and sanitizing procedures across all major touch points in our retail locations and offices throughout the day. 
  • Hand sanitizer and wipes are available at all locations.
  • Use of gloves by all automotive technicians; wiping down of vehicles before and after service repairs, test drives, and movement of vehicles.
  • Closing of Kids Rooms and spacing out chairs in waiting areas to maintain 6 ft. distance.
  • Suspending shuttle services.
  • Providing online options  for sales and service appointments and inquiries.